We will start with a Complimentary Consultation where you will provide us the details of the event including the number of guests, stationary needed, and event location, etc.  We will also discuss the creative details: colors, embellishments, themes, fonts, and sizes, etc. In order to help us better serve you please complete the form under the "Request A Quote" tab.  The consultation will be done initially over the telephone.  After this initial meeting further details will be discussed most efficiently through email contact.

**If you are located in the Metro Detroit area we will be happy to meet with you for an "in-person" consultation.  Please send us an email and let us know a few dates that you would be able to meet**

We have designs to fit most budgets and we will work with you to give you exactly what you imagined for your special day.  Before creating the sample we will go over your budget and how much will be spent per piece in order to create the perfect sample for you. 

*The quote we provide will be based on the type of materials you would like present in your design.

Next, we will create up to two samples of your special stationary which will require a $50 non-refundable deposit that will be applied to your final balance, if an order is placed. The deposit is to cover the time and special materials put into the sample. This sample will be completed after we are given the exact wording, event details, and any requests for special quotes/poems.  Upon completion of the sample, detailed photographs and explanations will be emailed to you. If you wish to see your sample in person, it can be mailed to you by request only. 

**The $50 deposit is requested when you place your order at least 6-8 weeks before your stationary is needed, otherwise a 50% deposit is required to begin the design process**

The details for your stationary will be provided to us on a special form that will be submitted to you once

we reach that phase of the design process.

Please allow 1-3 weeks to complete the sample depending on the intricacy of the design and any special ordered materials.

Pricing: Our prices vary depending upon the types of details you would like in your special piece. 

Stationary Prices can range from $1 to $15 and up. 

All orders are individually priced based on the stationary type, design, and materials.

(There is no minimum order required, but discounts are available when larger quantities

are purchased on certain types of stationary)

Upon the final approval of the sample we will finalize the quantity needed and place the order. We will include any "Extras" needed to go with your order, shipping costs, and taxes (MI has a 6% sales tax) in order to give you a final balance.  A 50% deposit of the total balance is required initially to begin production, and the remaining 50% must be paid before the order is shipped. 

Please allow 4-6 weeks for production due the the handcrafted details of each piece and any special ordering that is needed...so make sure you order early!

Rush orders (anything needed before 4 weeks) can be placed if our current projects allow for it,

additional charges will apply.

Due to the originality of each piece we can't guarantee each piece will be exactly alike and slight variations may occur.  Also, we will not be responsible for meeting time restraints due to the client not responding in an efficient amount of time.

From beginning to end all approval and production processes will be done online and through email.

**Because each piece is customized for the individual client we cannot accept any returns or exchanges.  Once the final quantity is given and the deposit is paid we CAN NOT change the quantity to a lesser amount, but the amount can be increased**

Shipping: We will ship your package via USPS mail or by UPS, additional carriers are available upon request

Payments: Le'Penn Designs accepts payments via

Money Orders & Cashier's Checks:

Made payable to Le'Penn Designs

We also accept payments through PayPal and they can be sent to us at: payment@lepenndesigns.com