Email: info@lepenndesigns.com 

 Telephone: 248-342-9971    

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Stationary

 

 

 

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Frequently Asked Questions

 

 

Q: What are the prices of your invitations?

A: We don't like to list the prices of our invitations on our website because they vary greatly based on style, paper choice, printing choice, embellishments, etc.  In order to get an exact price please meet with us for a consultation and an itemized quote will be given to you.

 

Q: Is there other stationary that you offer that isn't listed on your website?

A: Yes!  Due to time constraints we aren't able to display all of our samples on our website, but we hope to in the future.  If you are wondering about something, just ask!

 

Q: What information should I know before meeting with you for a consultation?

A: Please decide on your exact budget and how much you are looking to spend all together on your invitations, insert cards, programs, menus, etc.  If you have any ideas or things that you would like your stationary to display please feel free to share those ideas.

 

Q: How soon before my event date should I meet with you for a consultation?

A: For weddings we recommend meeting with us at least 6 months before in order to work through samples and plan for all the stationary you may need for your special day.  For other events we recommend meeting about 2-3 months before, and it sometimes depends on whether the guests have to RSVP for the event.

 

Q: Can the color schemes of your sample be changed to fit my event colors?

A: Absolutely!  Every design on our website can be changed and customized to fit your event.  The paper type or style may change slightly in order to incorporate your true theme.

 

Q: Do I have to pay for my invitation order in full once I meet with you?

A: No!  After meeting with us for the complimentary consultation and you feel we are a good fit for you; a $50.00 non-refundable deposit is required to begin creating your sample, then once the order is placed 50% is due now and the remaining 50% is due upon completion of your order.  Sounds easy enough to handle right :-)

 

Q: How do I figure out how much postage will cost me to mail my invitations?

A: After we create your sample for you, we can package all the pieces together and take it to the post office where we will have it weighed in order to give you the exact cost of postage you will need.

 

Q: How do I save $25.00 on my order?

A: If you refer someone to us who places an order, then we will give you $25.00 off of your entire order.  We know that great marketing is spread by word of mouth, so we would like to reward you for telling others about our company!

 

Q: Can you create a custom theme or design for my event?

A: Yes!  We love working with our clients to come up with a common monogram or ornament that will be used in all of your stationary pieces.  We can also help you tie in coordinating favors and give suggestions on event decor!

 

Q: What happens if I join your email group?

A: We will never use your email address to sell it to other marketing companies.  We will use it to keep you posted on any specials that we may be doing for the month, along with sending you special coupons to use for your order.

 

 
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